gregoa's blog
random musings about computers, life, and everything

2010-04-01 19:25:38 +0200
what I despise about windows
one user can't open attachments in outlook on one machine. the lengthy error goes like:
"Can't save file 'foo' to folder. Go to the folder & bla
& right-click & bla & permissions."
in case you don't see them immediately here are two problems I have with this error message:
  • first of all it's bogus, the user didn't want to save anything on purpose, it's outlook which wants to extract the MIME part that is presented as an attachment to a temporary folder. – confusing to the average user but I at least knew that piece.
  • but, & that's where I got really grumpy: why can't this POS just tell me which directory it tries to use? do I really have to dig in the registry & do some guesswork & find several possible directories (which all look fine, BTW) & find out that environment variables are not set anymore from the logon script (?!), etc.? is it really so hard to output "Can't save file 'foo' to directory 'bar'."? just adding one more variable?
my next "WTF?!" came when I googled for the error message. tons of hits, & the usual high-quality expertise of windows web forums:
  • "just tell the sender to send the file again." – yeah, sure, that will fix permissions on the local machine.
  • "have you already tried re-installing windows & looked if it works then?" – OMG.
BTW: it still doesn't work. for this user on this machine. *sigh*
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